Refund policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period shall be fourteen days from the date on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, or .

In order to exercise your right of revocation, you must (Accelery GmbH, Bleichenbrücke 11, 20354 Hamburg,, Germany, telephone: 04181 30 61 8) by means of a clear statement (e.g. B. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the enclosed sample withdrawal form, but it is not required.

In order to maintain the revocation period, it is sufficient that you send the communication on the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you cancel this contract, we will refund any payments we have received from you, including the delivery costs (except for the additional costs arising from the fact that you have chosen a different kind of delivery than the most favorable standard delivery offered by us), immediately and within fourteen days from the date on which the notice of your revocation of this contract has been received. For this repayment, we will use the same means of payment that you have used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees due to this repayment. We may refuse the repayment until we have returned the goods or until you have provided proof that you have sent back the goods, whichever is the earlier.

You shall send the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the revocation of this contract, to us or to hand over to us. The time limit is maintained if you send the goods before the expiry of the period of fourteen days. They shall bear the direct costs of returning the goods. You have to pay for any loss of value of the goods only if this loss of value is attributable to a handling of the goods which is not necessary for the examination of the nature, properties and functioning of the goods.

The right of revocation does not apply to the following contracts:
Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Pattern-Revocation Form
(If you wish to cancel the contract, please fill out this form and send it back.)-An Accelery GmbH, Bleichenbrücke 11, 20354 Hamburg,, Germany
-To revoke (*) the contract concluded by me/us (*) concerning the purchase of the following goods (*) /the provision of the following service (*)

-Ordered on (*) /received on (*)

-name of the consumer (s)

-Address of the consumer (s)

-Signature of the consumer (s) (only when communication is made on paper)


(*) Delete as appropriate.

Special considerations

If you finance this contract through a loan and subsequently revoke it, they are also no longer bound to the loan agreement, provided that both contracts form an economic entity. This can be assumed in particular if we are at the same time your lender or if your lender is using it in order to finance our participation. If the loan has already been granted to us when the revocation becomes effective, your lender will enter into our rights and obligations under the financed contract in relation to you with regard to the legal consequences of revocation or the return of the loan. The latter shall not apply if the present contract relates to the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you wish to avoid a contractual relationship as much as possible, make use of your right of revocation and also revoke the loan agreement if you also have a right of withdrawal.